Donations
Doctors For Nutrition expects that anyone wishing to donate consider their decision carefully and check donation amounts before proceeding. If an error is made in making a donation, please email your refund request to us within 30 days of the transaction, and include the details of the transaction (including date and time of the donation, donor’s name, donation amount) and the nature of the error. Doctors For Nutrition will examine all requests for refund, however we are under no obligation to give refunds and the decision will be at Doctors For Nutrition’s discretion. If your refund is approved, your original tax receipt becomes void and a new receipt will be issued (where applicable). Your original tax receipt should then be securely destroyed. Any bank fees, transaction charges or processing fees may be deducted from the refunded amount.
Events
Refer to our Event terms and conditions for details about our event refund procedure.
Store and merchandise
If you are not satisfied with the product bought from Doctors For Nutrition, please submit your request to us (including date and time of the purchase, name, amount, item bought) and we will exchange or refund you.
Membership
Please note that all membership fees are non-refundable. This policy is in place to ensure the sustainability and continuity of our services. By committing to membership, you enable us to maintain our quality standards, uphold operational efficiency, and provide ongoing support to our community. We appreciate your understanding and cooperation in this matter.
Courses and webinars
Given the digital nature and immediate accessibility of our courses and webinars, all associated fees are non-refundable. This allows us to continue providing high-quality educational resources. We understand the importance of accessible education, so we will continue to offer free live events. We will also provide on-demand webinars at no additional cost through our paid memberships.
Lifestyle Medicine Certification Program
Please note that when registering for the Lifestyle Medicine Certification Program, the total cost is comprised of a registration fee and a certification fee. The registration fee is non-refundable. This policy is in place due to the upfront costs of administering registrations with our exam venue. Should you decide not to proceed with the program and do not sit the certification exam, the certification fee is refundable. Should you not proceed with certification, please contact us immediately.
